Privacy Policy

We Respect Your Privacy - Plain and Simple

Nobody likes reading privacy policies. They are usually long, full of legal terms, and written in a way that makes your head spin. Ours is different. We have kept it simple, honest, and easy to understand - because you deserve to know exactly what happens with your information when you work with us.

Visiting Our Website

Just browsing? You do not need to share anything. You can go through every page on our website without giving us a single detail. We do not track you, we do not ask for your email just to let you read our content, and we do not run any pop-ups asking for your information out of nowhere.

When We Do Collect Your Information

We only ask for your details when there is a real reason to - when you contact us or place a medicine courier order. At that point, we collect your name, phone number, email address, and delivery address. That information goes toward one thing only - getting your medicines to you safely and on time. It is never sold. It is never shared for marketing. It is never passed around to people who have no business seeing it.

How We Use Your Information

Your name and delivery address go to our courier partners - FedEx, DHL, UPS, Aramex - purely so they can complete your delivery. That is the only reason they ever see your details.
We use your contact information to keep you in the loop - from pickup confirmation to dispatch updates to customs status and final delivery.
Any payment details you share are used only to process your courier charges. We do not save your card information anywhere on our end.
Conversations over WhatsApp, call, or email stay between us. We may look back at previous chats to help resolve a query faster - but those conversations are never shared outside our team.
Calls may be recorded for internal training and quality purposes. Nothing more than that.

Prescriptions and Identity Documents

Shipping medicines across international borders involves customs - and customs requires documentation. Your prescription and ID proof are shared only with authorized government customs officers, and only for the purpose of clearing your shipment legally. This is what keeps your medicines from being held, flagged, or seized at the border. Nobody outside of that official process ever sees your medical documents.

How We Protect Your Data

Your prescriptions and ID documents are sensitive - and we treat them that way. Our website runs on SSL encryption, which means anything you upload is protected from the moment it leaves your device. We hold on to your medical documents only for as long as your delivery requires and for as long as the law requires us to keep records. After that, everything is securely archived. We do not keep files sitting around longer than they need to be.

Cookies

Our website uses cookies - but only the helpful kind. They remember your details so you are not have to fill in the same information every single time you visit. These cookies live on your device, and you can clear them anytime through your browser settings. Deleting them will not break anything on our end or affect your experience with us.

Legal Disclosure

There may be rare situations where the law requires us to share certain information. If that ever happens, we comply - because we have to. Outside of those situations, your data does not leave us.

No Third-Party Partnerships

We do not have tie-ups with marketing agencies. We do not sell data. We do not share your contact details with anyone looking to sell you something. If you ever receive a message or call from someone claiming to be from International Medicine Courier and something feels off - reach out to us directly before sharing anything with them. Verify first, always.

Get in Touch

If you have any questions about how we handle your information - or anything else on this page - we are easy to reach. Drop us a message on WhatsApp, give us a call, or send an email. We will give you a straight answer, no runaround.